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Being a leader can be tough. The double-whammy of increased responsibility with high-pressure accountability for results can lead to some bad leadership habits. Are you guilty of any of the 16 things identified in this article? Check it out.
10-factors-to-consider-when-assessing-the-customer-journey-image

Do your customers love you? Quality customer interactions start with quality products, says our own Christina Robbins. Get 9 additional ideas to improve your customer experience from other business leaders in this roundup of customer service tips. Your customers will say “thank you!”
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Whether you’re a sole proprietorship with a single hard drive or a small business with dozens of employees, the ability to find business information can be a critical competitive advantage. Yet, many information options place emphasis on storage and neglect or even forget that the reason we store data is to access it again when we need it. Learn more about the difference between storage and access and get tips on choosing the best information management system for your company, in this article from Christina Robbins.
digitech-systems-talks-ai-and-rpa-in-the-document-workflow-arena-image

Digitech Systems has been a document capture and workflow expert for 25 years, and we have a history of innovation—leading the industry into the cloud and artificial intelligence (AI). In this podcast, you’ll hear what Christina Robbins, Director of Strategic Communications at Digitech Systems, has to share about the state of AI and RPA in workflow platforms, and where she thinks software innovation is headed next.
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The company explains how they reached this milestone anniversary

Digitech Systems celebrates the 25th anniversary of the founding of the company today. In an era when about 20% of startups fail to reach the one year milestone and only one in two reach five years, a twenty-fifth anniversary is a significant accomplishment.
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Are You Losing Money On Complex Software Implementation?

Manual software configuration can be difficult and often requires costly IT involvement. Read this brief to learn how to leverage pre-built Solution Profiles to improve efficiency, streamline implementation times, and reduce costs.
14-ways-ai-is-changing-the-way-leaders-do-business-image

Looking for ideas for impactful artificial intelligence (AI) implementation? Don’t get caught in the “next cool thing” trap! This article offers 14 ideas from today’s business leaders, including our own Christina Robbins, for AI projects that offer real value to teams. Before you buy AI technology, check it out!
11-ways-to-build-a-stronger-client-relationship-image

Struggling to promote client satisfaction—especially when something has gone wrong? Read this article for tips, including one from our own Christina Robbins, on how to structure customer service conversations to get to positive outcomes for everyone. Your customers will thank you.
15-ways-to-engage-more-with-environmental-sustainability-image

Every day, more customers make purchasing decisions based on a company’s commitment to an eco-friendly future. Are you struggling to start up green initiatives, or maybe not sure how to grow your sustainability efforts? This article offers 15 ideas to get you started, including one from our own Christina Robbins.
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Your customers rely on you to keep information secure, but you may not feel informed enough to have security conversations with technology purchasers. Check out this article from Christina Robbins that frames several of today’s most important security trends in language you can use to help more companies with cyber security.